Profiles

Business Manager and Finance Specialist

"Like having a bank inside the dealership", Mike specialises in all types of funding solutions for both our New Car Sales Department and our Approved Used Car Sales Department.

Whether it's a small run around or a larger purchase, Mike is always on hand to help and advise you through all sections of your next purchase.

"I have spent the last 20 plus years of my career in the motor industry and I am always on hand to offer friendly, professional and informal advise on the many varying ways to fund your next car.
I keep myself up to date on the latest movements in terms of banking and financial sector to ensure that the advise I offer is always in your best interests"

Dealer Principal, Mike Jeffs

"As the line suggests, having Mike here is like having a bank inside the dealership.  Always happy to give our customers the easiest route to their next car and always able to make our cars fit our customers budgets"

Aftersales Manager

Dealer Principal

Hello and welcome to YOUR dealership.

I often ask myself what makes a truly great dealership and one that is successful?

There are really only three ingredients,

1.   Great Staff
2.   Fantastic Product
3.   Wonderful Customers

I believe that at Lightcliffe Honda Liverpool, I am lucky to have all three.  Take any of them away and we only have a building.

Whether you have visited the dealership before, or this is your first taste of our business, then welcome aboard, your in for a treat.

I like to keep things simple and easy for our customers which is why you wont see any jargon in any part of this website.

At Lightcliffe Honda, Liverpool, we have one of the latest, purpose built prestigious dealerships in the country and myself and my team of experts work hard to bring you the best of us in everything we do.

I want us to be different, I want us to stand out and I want us to excell in our service to you whether you are buying a bulb, a service or a car.

What about me?  Well, I have over 22 years experience working in motor dealerships, over half of that time in Management positions.  Yet in all of that time, I rarely take my feet away from the showroom floor, which is why you will often see me having a coffee and a chat with a customer or even washing the cups.

All in all, I aim to offer you a service that is different from the rest, better than the rest and one that you can recommend to others with confidence.

If you would like to comment on any part of our business, please feel free to drop me line by email, snail mail or even call in for a chat and a warm friendly Lightcliffe Coffee.

I look forward to meeting you very soon.

Thank you
Mike Jeffs
Dealer Principal

Senior Sales Executive
Accredited Motability Specialist

Having spent the last 13 years at Honda Liverpool, Mark has built up an enviable reputation for his high level of service.

Mark is our Senior Sales Executive and is also an Accredited Motability Specialist.  He is able to offer advice on the many ways of purchasing a new or approved Honda either as a private customer or through the Motability Scheme.

"I have spent the last 22 years with the Honda brand and would like to think that I know pretty much all there is to know about Honda, if you have any questions, either technical or would like some advise, please feel free to get in touch"

Dealer Principal, Mike Jeffs.  "Mark is such a valuable member of our team and has won many awards over the years.  There are many times when I turn to Mark for information on the Honda range and he never fails to come up with the right answer"

Sales Executive
Accredited Motability Advisor

Although only 22 years old, Dan has spent the past five years in the Motor Industry, the last four years with Honda.

Dan has amassed great knowledge in this time and is always keen to help you get the most out of your visit to our dealership.

Dan is an Accredited Motability Specialist enabeling him to offer advice on all types of purchase whether you choose a New Honda, one of our Approved Used Honda vehicles.  Rest assured, if you can't leave your home for any reason, Dan will be more than happy to arrange a home visit to discuss your requirements in detail.

"During my time in this job, what I enjoy the most is when a customer leaves with a big smile on their face.  That's when I know I have done my job well.  Most of my career has been with Honda, a brand that I have come to love and trust"

Dealer Principal, Mike Jeffs

"With his cheeky chappy outlook on life, Dan is sure to make you laugh when you come in to our dealership.  Always aiming to please he is sure to put you at easy and offer the very best advice to help you make your next major purchase"

Sales Executive
Accredited Motability Specialist
Customer Service Award Winner

Steve has been selling cars since 1978 (a massive 34 years) and is our most experienced Sales Executive.  Steve has won many awards for his customer service in this time.

In this time, Steve has sold over 5000 new and used cars and put many happy customers on the road in their new car.

Steve is an Accredited Motability Specialist enableing to offer the very best advice on vehicle purchasing.

"Wow, I did not realise that I had sold so many cars until I was asked to work out the figure.  Putting so many happy customers on the road in their new vehicle is a result of a job well done.  I work extremely hard to look after my customers and over the years I have had many repeat customers"

Dealer Principal, Mike Jeffs

Steve recently joined our business and immediately had an impact.  From day one, Steve has always strived to be the very best he can and this is reflected in the letters received by our Managing Director commending him on great service.  Steve still enjoys creating the dream even after all of this time"

Sales Executive
Motability Specialist

John has worked at this dealership for a number of years following a successful career at our sister dealership in Southport.

John has a wealth of knowledge in the full range of Honda vehicles and is always on hand to offer help and advice on our product range.

As an Accredited Motability Specialist, John is more than happy to guide you through the process of choosing your next New or Approved Used Honda.

"This year, I celebrate my 10th year in the motor industry and can honestly say that I have enjoyed every one of them.  Out of the ten years, I have spent the last 6 with Honda, a fantastic brand.  If you need any advice or assistance, feel free to give me a call or send me an email.

Mike Jeffs, Dealer Principal

John knows a large number of customers with his repeat business and always has a cheerful, friendly manner.  His helpful approach means that a large number of his customers are either recommended to him or are loyal customers who come back time after time.

Having spent most of his working life in or around the motor industry, Marvin has extensive customer service skills.  With an honest and laid back approach, you can be sure that Marvin will look after your best interests when purchasing your next car from Lightcliffe Honda, Liverpool.

"I have been in retail since leaving school and have worked in varying degrees of outlets from "high end" fashion outlets to vehicles.
The knowledge I have gained in this time has been invaluable and has tought me that placing the customer needs ahead of anything else always bears the better result for both the customer and Honda"

Mike Jeffs, Dealer Principal

Martin has recently joined us and has settled in well with the team.  Contact Marvin is you have any questions at all.